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Lai Ching Connie Lam, PACFA

Australian counsellor for relationships and families
  • Relationship and family focus
  • Speaks English Mandarin Cantonese
  • 12 years experience

About Lai Ching Connie Lam

Lai Ching Connie Lam is a licensed counsellor and family therapist practicing in Australia with 12 years of professional experience. She has supported people dealing with depression, anxiety, relationship challenges and parenting concerns, and she often works with clients from Asian cultural backgrounds while welcoming people of any culture. Lai Ching Connie Lam communicates fluently in Cantonese and Mandarin in addition to English, which allows her to work sensitively across language and cultural differences.

She holds a PACFA credential - the Psychotherapy and Counselling Federation of Australia - which denotes membership in a national professional association for counsellors and psychotherapists. As a devoted Christian, she offers care informed by biblical principles for clients who wish to include spiritual perspectives in their work together. Her practice emphasizes respect, sensitivity and compassion in every therapeutic relationship.

Her clinical approach integrates cognitive-behavioral, humanistic, psychodynamic and rational-emotive methods, and she adapts conversation and treatment plans to each person’s unique needs. She encourages those ready to pursue greater wellbeing to take the first step, offering support and empowerment as they work toward more fulfilling and meaningful lives.

Areas of Expertise

Primary Focus

Relationship issuesFamily conflictsParenting issuesCoping with life changesCompassion fatigue

Additional Focus Areas

Communication problemsGuilt and shameLife purposeMulticultural concerns

Therapeutic Approach

Acceptance and Commitment Therapy (ACT) Client-Centered Therapy Cognitive Behavioral Therapy (CBT) Psychodynamic Therapy Solution-Focused Therapy

Frequently Asked Questions

How much experience does Lai Ching Connie Lam have?

Lai Ching Connie Lam has 12 years of professional experience working as a counsellor and family therapist.

Is Lai Ching Connie Lam a licensed therapist?

Yes. She holds a PACFA credential. PACFA is the Psychotherapy and Counselling Federation of Australia, a national professional association for counsellors and psychotherapists.

In which languages does Lai Ching Connie Lam provide therapy?

She provides therapy in English, Mandarin and Cantonese.

Where is Lai Ching Connie Lam located?

She is located in Australia.

How can I work with Lai Ching Connie Lam as my therapist?

Clients can work with Lai Ching Connie Lam through video calls, phone sessions, live chat or text-based messaging.

Does Lai Ching Connie Lam work with international clients?

Lai Ching Connie Lam does not currently work with international clients.

How much does therapy with Lai Ching Connie Lam cost?

The cost of therapy can vary depending on factors such as location and therapist availability. Sessions are billed through a subscription that can be canceled at any time, for any reason. For current details, click the "Start Therapy" button on this page.

How can I get started with therapy?

Getting started is quick and straightforward. Click the "Start Therapy" button and complete a short questionnaire that helps match you with a therapist. Depending on availability, you can then schedule a first session by phone, video call, live chat or in-app messaging.

Therapeutic Approaches and Online Options



Acceptance and Commitment Therapy (ACT) helps people clarify their values and take meaningful action while learning to accept difficult thoughts and emotions. It can be helpful for life transitions, persistent worry and challenges that involve motivation and purpose.

Client-Centered Therapy focuses on creating a supportive, nonjudgmental space where the client’s own goals guide the work. This approach is useful for building self-understanding, improving relationships and addressing shame or guilt.

Cognitive Behavioral Therapy (CBT) identifies unhelpful thinking and behavior patterns and teaches practical skills to change them. CBT can assist with anxiety, low mood and problem-solving in day-to-day life.

Finding the right therapeutic approach is part of the collaborative process. Lai Ching Connie Lam and the client will work together to choose methods that align with the client’s needs, goals and preferences, adjusting the plan over time as progress is made.

Online therapy offers flexible access to licensed professionals through video calls, phone sessions, live chat and text-based messaging. These options make it easier to fit therapy into a busy schedule, maintain continuity during life changes and receive support from a therapist who speaks the client’s preferred language.

Ready to start therapy with Lai Ching Connie Lam?

Take the first step toward a better you.